Jacob M. Achée

PO Box 211355 | Auke Bay, AK 99821| Phone: 919-827-1431 | jake@achee.com

Summary of Qualifications

Highly motivated Information Technology professional with a proven record of excellence in the field

Over 15 years experience with diverse technologies, including but not limited to:

Cisco Networking (LAN/WAN/VPN/WLAN/VoIP) Support	TCP/IP Network Design and Engineering	All Versions of Windows OS
Windows Administration and Deployment	PC Hardware and Software Support	Linux/UNIX administration
Web Development with HTML/CSS/PHP/JavaScript	Virtualization Strategies	System Monitoring and Administration

Demonstrated ability to perform diverse troubleshooting and maintenance tasks, including zero– or limited–knowledge troubleshooting
Great teammate, adept independent worker, and efficient team leader
Superb written and oral communication skills

Supported, and developed the multi-site, Cisco-centric, switched wired LAN, including upgrades, maintenance and troubleshooting of a wide variety of equipment, including: Cisco ASA, Catalyst and Nexus switches, copper and fiber-optic cabling and related infrastructure.
Redesigned, and reimplemented the campus-wide Wi-Fi network from the ground up. Changing from a single, open SSID on unmanaged equipment to centrally-managed, segregated, secured wLANs using a Ciso Aeronet strategy, with 802.1X authentication againt a Windows domain.
Spearheaded development of centralized academic and staff software "builds"; transitioning the campus from Windows XP to Windows 7. Maintained and documented all software changes as needed.
Strategized, and implemented a Virtual Desktop Initiative, utilizing VMWare View5, to virtualize all public lab computers across campus, working closely with other staff to succeed.
Provided basic project management for the above projects, as well as organizing and mentoring student assistants. Provided leadership and guidance as staff advisor to student organization on campus.
Helped transition UAS from aging telephone systems to an up-to-date Cisco Unified Call Manager VoIP system. Worked closely with vendors on successful implementation and deployment of the system.

Provided Instructor-led and Mentored classroom instruction of several diverse technical areas, including: Cisco CCNA, CompTIA Network+, A+, Security+, and Linux+, SuSE Linux Administration, HTML, and various Microsoft applications.
Exercised Domain Administrator level maintenance of the Windows 2003 network
Managed several VLANs;
Migrated internet connectivity from 2 separate ISPs onto a single improved connection
Oversaw the upgrades and maintenance of classroom and office computers
Implemented network security considerations

Supported and maintained this statewide ISP's extensive Cisco-centric, multi-homed TCP/IP network
Provided root-level support in a variety UNIX/Linux environments, including Solaris 7-9, RedHat Enterprise Linux 4 and FreeBSD 5 and 6
Designed and implemented solutions for various customer and internal needs
Analyzed and prioritized upgrades and modifications to the LAN/WAN infrastructure
Implemented network security considerations and best practices as needed

Supported Desktop Users in a 2-site, 500+ node, Windows 2000/NT 4.0 WAN
Developed Help-Desk call tracking database in MS Access
Served as webmaster, including a complete overhaul and redesign of atlanticmarine.com
Worked closely with Sales/Marketing in developing new web-based strategies
Assisted in key upgrades to the LAN infrastructure

2005, 2010	Cisco Certified Network Associate CSCO10799711
1999, 2010	A+ Certified PC Hardware Technician
1998	Certified Netware 4.11 + Internet Administrator